Shipping policy

Shipping Policy

Thank you for shopping with Elayori.

We strive to process and deliver your order as quickly and safely as possible.

Free Shipping Across India

We are pleased to offer FREE shipping on all orders across India. There are no additional shipping charges at checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.
Orders placed on Sundays or public holidays will be processed on the next business day.
During new launches, festive seasons, or promotional events, processing times may be slightly longer.

Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time is:

Metro cities: 2–5 business days
Other cities and towns: 3–7 business days
Remote locations: 5–10 business days

Please note that these are estimated delivery timelines and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking details so you can monitor your delivery.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If a delivery cannot be completed due to an incorrect address, recipient unavailability, or failure to accept the package, the order may be returned to us.

Please ensure that your shipping address and contact details are accurate before placing your order.

Delayed Deliveries

While we work with trusted courier partners, delivery delays may occasionally occur due to circumstances beyond our control, including weather conditions, natural disasters, strikes, transportation disruptions, or other unforeseen events.

Elayori is not liable for delays caused by the courier service; however, we will do our best to assist you in tracking your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Elayori cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details provided by the customer.

Lost or Damaged Shipments

If your package arrives damaged or you receive an incorrect item, please refer to our Return & Exchange Policy and contact us within 24 hours of delivery at hello@elayori.com with the required unboxing video and supporting photographs.